Data Security
Privacy Policy
One Cab (“we,” “our,” or “us”) values your trust and respects your privacy. This policy explains how we collect, use, and safeguard your personal information when you use onecab.in.
Last Updated: March 2026
First Attachment / Registration Fee
- A First Attachment Fee of INR 1,000 (Rupees One Thousand Only) is payable at the time of joining or attaching your vehicle to the One Cab platform.
- This Attachment Fee is strictly non-refundable under all circumstances.
Driver Wallet – Minimum Balance
- Every Driver must maintain a minimum wallet balance of INR 500 (Rupees Five Hundred Only) at all times.
- The Company reserves the right to restrict bookings or suspend access to the platform if the wallet balance falls below the minimum required amount.
Information We Collect
- Name, phone number, and email address (when you fill the contact/booking form).
- Pickup and drop location, travel details, and preferences.
- Payment information (processed securely via trusted payment gateways).
- Technical information (IP address, browser type, cookies) to improve website performance.
How We Use Your Information
- Confirm and manage your taxi bookings.
- Contact you regarding your trip, updates, or support.
- Send important service-related communications.
- Improve our services and customer experience.
- Comply with legal and security requirements.
Communication Consent
- By submitting our contact or booking form, you agree that: 'I agree to the Terms of Use and Privacy Policy.'
- 'I agree to receive messages, emails, RCS, and updates to my mobile number or email.'
- You may opt-out of promotional messages anytime by contacting us.
Data Protection
- We do not sell or share your personal data with third parties, except for trusted partners (drivers, payment processors) required to complete your booking.
- All data is stored securely and used only for the stated purposes.
Cookies
- We use cookies to enhance your browsing experience and track website analytics.
- You may disable cookies in your browser settings, but some features may not work properly.
Location Tracking
- By registering on the One Cab mobile application, the driver agrees to allow location tracking after manually clicking on 'Go-Online'.
- This is used to receive business benefits and trip opportunities from One Cab.
No Refund Policy
- We do not offer refunds for our taxi services.
- Once a booking is made, no refunds will be provided, regardless of the circumstances.
Cancellation Policy
- Drivers can cancel a trip; however, after accepting a trip, cancellation charges will be applied as per company policy.
Delete Account
- If you wish to delete your user or driver account from the One Cab app, please contact the administrator for assistance.
- Contact No: +91 72000 05085
- Email: onecab.in@gmail.com
Third-Party Links
- Our website may contain links to third-party sites (e.g., Google Maps).
- We are not responsible for their privacy practices or content.
Your Rights
- Request access to the data we hold about you.
- Correct or update your personal information.
- Request deletion of your data (subject to legal requirements).
Data & Privacy Questions?
Contact our administrator to resolve account deletions or data inquiries.